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Webinar Recording: Effective Communication in a Unionized Environment

December 13, 2013

Did you know that roughly half of workers and managers do not trust their leaders?

Effective communication is the key to fostering a positive, trusting relationship between employees and management. On Thursday, December 12, 2013 at 2:00 PM EST to 3:00 PM EST, Jerry Glass conducted a webinar on Effective Communication in a Unionized Environment.

In this webinar, one of the foremost labor relations experts in the U.S., Jerry Glass, discussed the following topics:

  • Keys to effective communication
  • Unique challenges faced in a unionized environment and how they impact communication
  • Various modes of communication:  What works?  What doesn't?
  • The role of managers and supervisors as key communicators for the company
  • What contract negotiations mean for management communication
  • Guidance for effective communication during contract negotiations