FH Solutions Group helps new and experienced hearing officers develop confidence in disciplinary and contractual dispute hearings. Our training focuses on best practices to run an efficient and thorough proceeding. The interactive training seeks to simulate common issues that arise during hearings. We use real-world examples to bring the material to life.
Our training covers the following:
- A brief overview of the National Labor Relations Act (NLRA) or Railway Labor Act (RLA)
- What a hearing officer needs to understand
- Preparing for the hearing
- Conducting the hearing
- Dealing with evidence
- Making and responding to objections
- Establishing a good record for an arbitrator’s review
- Understanding discipline
- Examples of cases/board awards