The front-line management team's support is critical to an organization's success.
Supervisors need to understand the importance of a well-managed work environment that should require no union to represent their interests and the basics needed to do so.
FH Solutions Group's supervisor training focuses on the traits needed to be an effective front-line manager. The class will provide management with the skills, tools, and coaching necessary to deal with the employees who create the "opportunities" that must be managed daily. Supervisors can handle the majority of employees who show up to work on time with a "let's get it done" attitude. However, some employees are constantly pushing the limits and therefore need to be managed to succeed or managed out the door.
FHSG's training consists of two parts:
1. The first half of the class focuses on an interactive discussion of the Ten Rules of Effective Management.
2. The second half of the class will view the "Communication and Documentation" video.
Following, we will have an interactive discussion that pulls the rules from the first part of the class into the real-life scenario captured in the video.
We will then apply all those lessons to the daily challenges the participants face.