There are many reasons a manager or supervisor must get into the habit of recording and documenting daily. You never know what kind of issues can come up down the line that you wish you had proper documentation for.
Here are ten key elements in proper documentation that you should start practicing daily:
- Use your own words
- Keep it simple
- Write things down in chronological order
- Be specific
- Keep it unemotional
- Avoid certain references
- Be truthful
- Be time sensitive
- Date and time stamp all communications
- Provide information to all parties involved